
Broken HDMI port on PS5 – more about the issue and how it’s fixed:
Over time and with frequent use, any HDMI port can wear out, and on PlayStation consoles this is one of the most common issues.
Besides failing on its own, the HDMI port can often tear internal traces if the cable is pressed too hard, or bend from forcing in a misaligned cable.
Replacing the port requires a professional service center like Zeero to disassemble the console, remove the motherboard and carry out the repair by desoldering the old HDMI port and soldering in a new one.
The good news is that at Zeero we specialize in professional HDMI port repair for PS5 and can replace it with a new, original one within 1 day. All this comes with a 2‑month warranty.
The other good news is that after our work, the port is mounted even more securely than from the factory, because we pay special attention to making every repair perfectly executed.
We return the console to factory condition – indistinguishable from new and ready to use immediately. When the service is high‑quality, you will never feel or see any difference that such a repair has been done.
We’re gamers ourselves:
Our experience doesn’t come from internet videos, but from the fact that we play ourselves. We know what you’re looking for and what you need – and we also know what works. Over 900 hours of Warzone on Steam and at least as many on PS5.
When you play against the best in the world, even small drawbacks start to get in the way. That’s why you can’t afford a console that doesn’t perform at a guaranteed level every single time.
We don’t just play shooters – we’ve put our consoles through hundreds of hours in games like Gran Turismo, FIFA, Assassin’s Creed, NBA2K, Overwatch, GTA V, Cyberpunk 2077, Diablo III, Civilization VI, Hitman, The Last of Us, God of War and many more.
HDMI repair
Frequently Asked Questions
The most common signs are no signal to the TV or monitor, a connection that cuts out when you touch the cable, or a visibly deformed port. If you’re unsure, our diagnostics will determine the exact cause before the repair.
Replacing only the HDMI port costs 79 EUR. The full package includes port replacement together with internal cleaning and replacement of the CPU liquid metal, at a price of 99 EUR. We recommend the full package for consoles with visible signs of overheating or more than 2 years of use.
HDMI port replacement is usually completed within one business day. You can bring your console to us in person at 80 G.S. Rakovski St., Sofia, or send it by courier. We’re open every day!
The port itself is most often damaged mechanically – when the cable is pulled out at an angle, or from an impact or pressure on the connector.
The cable and the TV are rarely the cause. If the console doesn’t output a signal but the port looks intact, our diagnostics will be able to determine whether the problem is in the port or somewhere else.
It’s not recommended. A loose or partially damaged port can cause an electrical short on the board during use, turning a relatively quick and inexpensive repair into a much more complex and costly operation. At the first signs of a problem, it’s best to stop using the console and bring it in for inspection.
In 99.9% of cases we only need to replace the port itself. If during diagnostics we find additional damage to the board around the port, we always call you before proceeding so we can discuss everything and avoid any surprises.
Yes – every HDMI port replacement for PS5 at Zeero comes with a 2‑month warranty on parts and labor.